General FAQs
How to Apply a Discount Code
Add your items to the cart and start the checkout process.Look for the field that says “Discount Code or Gift Card” — copy and paste your code there. 💡 Tip: Codes are case sensitive, so double-check that all characters are correct before applying.
Your Privacy & Security
At Snuggle Bugz, we take your data privacy and security seriously. We use strict security measures to protect your personal information and ensure a safe online shopping experience every time you visit!If you wish to delete your account or unsubscrib
Cart Won’t Let You Checkout?
If your cart won’t show which item is out of stock and you can’t proceed, contact our Customer Service Team.We’ll quickly identify the problem item and suggest available alternatives so you can update your cart and finish your order.
Donation Requests
We don’t accept unsolicited donation requests as our charitable initiatives are planned in advance.However, we do proactively seek partnerships to make a positive impact through our corporate giving programs.
Having Trouble Logging In?
If you can’t log into your Snuggle Bugz account:. Click “Forgot Password” and follow the email instructions to reset it. Didn’t get the email? Contact Customer Support — we can send you a reactivation link to restore your account.
Do You Include Receipts?
Snuggle Bugz is paperless, so we don’t include gift receipts, packing slips or invoices with orders.However, the order number is all you need for a return! Should you not have that information available, our Team can assist in trying to track the ord
CAD or USD Prices?
We are a proudly Canadian company and our prices are listed in CAD!
How To Get Urgent Assistance
If you have an urgent issue, feel free to call us at 877-768-4284 during business hours. Our Team is happy to help!
Instilling Confidence In Our Friends (You!)
At Snuggle Bugz, we are dedicated to providing the best customer service possible. We are committed to instilling confidence in you as you embark on the journey of parenthood, and we strive to support and assist our customers through any challenges t
When and where are your clearance centre sales?
Unfortunately our clearance sales are over for now and we do not currently have any plans for future events, but follow us on social media and subscribe to our emails- any other sales information will be announced there!