Snuggle Bugz

snugglebugzbaby

Uh-oh! If you got an incorrect item, let us know&#xA0;right away! We&#x2019;ll help you return it and get the right one sent, or reach out to the&#xA0;manufacturer for clarification if needed.

Uh-oh! If you got an incorrect item, let us know right away!We’ll help you return it and get the right one sent, or reach out to the manufacturer for clarification if needed.

Received the Wrong Item?

Shipping

How do I place an Online Order?

Gift Card Not Working at Checkout? Try This!

Error In Billing Information?

Can I Change My Order After Placing It?

Out of Stock? Here’s What Happens Next!

Using Discount Codes at Checkout

Can I Change The Delivery Address On My Order?

Payment Processing & Security

Tax Exemptions

Special Discount Codes

Welcome Code For New Customers

Ordering

Shipping Timelines & Fees

Lost or Stolen Shipments

How Do I Track My Order?

Why Did My Order Arrive in Separate Shipments?

Which Couriers Does Snuggle Bugz Use?

Can I Ship My Order to a Store for Pickup?

Do Snuggle Bugz Items Ship Internationally?

How Should I Receive My Order?

How does Buy Online Pick Up In-Store (BOPIS) work?

What to Bring for In-Store Pickup

Picking Up A Furniture Order At Our Warehouse

Can I Combine Two Pick Up Orders?

Can I Change A Pick Up Location?

Store Locations

Buy Online, Pickup In-Store

Buying a Digital Gift Card

I Have A Physical Gift Card, Is It Still Valid?

How Can I Check my Gift Card Balance?

How Can I Pay With a Gift Card?

Want to send a Snuggle Bugz Gift Card?

Where Can Gift Cards Be Used?

Gift Cards

Where Can I Find Product Reviews?

Out of Stock or Discontinued Items

When Will an Out of Stock Item Be Back?

Specific Jellycat Stock Questions?

Do You Offer Pre-Orders?

How to Check Product Availability

What Infant Car Seat Would You Recommend?

Checking Floor Model Availability

Products

What is your Return Policy?

How Do I Return An Online Order?

Can I Do A Return In Store?

Furniture Returns

Returning A Gift For A Refund

Can I Do An Exchange?

What are your Final Sale Items?

Why are Car Seats Final Sale?

Are Breast Pumps Final Sale?

Are Strollers or Wagons Returnable?

Final Sale Items

Returns

Order Cancellations

Cancelling An In-Store Order

Cancelling a Pickup Order

Why Was My Order Cancelled?

Cancellations

How to Create a Baby Registry

Questions About Managing Your Registry?

Do You Offer Registry Perks?

I Am Overwhelmed- Can You Suggest Registry Must Haves?

How Do I Close My Registry?

What Are The Registry Completion Bonuses?

My Registry Isn't Updating

Can I Add Furniture to My Baby Registry?

Where Will Registry Gifts Be Sent?

Deleting A Registry

Do You Offer Swag Bags For Registrants?

Registry

Do You Price Match Against Competitors?

Snuggle Bugz Price Adjustment Policy

Price Matching & Price Adjusting

Received a Damaged Item?

Product Warranty

Damaged Packaging On Arrival

Replacement Parts

Damages + Warranty

How to Apply a Discount Code

Your Privacy & Security

Cart Won’t Let You Checkout?

Donation Requests

Having Trouble Logging In?

Do You Include Receipts?

CAD or USD Prices?

How To Get Urgent Assistance

Instilling Confidence In Our Friends (You!)

When and where are your clearance centre sales?

General FAQs

Furniture Shipping

Flat Pack Furniture Dimensions

Nursery Essentials

Where Are Your Furniture Showrooms?

Furniture Delivery/Pick-Up

Furniture Warranty

Changing A Furniture Order

Furniture

Received the Wrong Item?Updated a month ago