Cancellations
Order Cancellations
We process orders fast- so cancellation requests must be made within 1 hour of placing your order and cannot be guaranteed. All cancellations will be refunded back onto the original method of payment.Please note that if you have already received a sh
Cancelling An In-Store Order
To cancel an in-store order, contact your local Snuggle Bugz store to see if cancellation is possible.If approved, the purchaser must return to the store with their original method of payment to receive a refund.
Cancelling a Pickup Order
If you’ve changed your mind about picking up your order, you can request a cancellation from our Customer Care Team!Once it’s cancelled, we’ll send you a confirmation email and process your refund.
Why Was My Order Cancelled?
Orders may be cancelled for a few reasons, including:. No inventory available for the items purchased. Payment flagged by our third-party fraud detection system. If the reason isn’t clear, our Customer Care Team can provide more details.All cancelled