Received a Damaged Item?Updated a month ago

We’re so sorry! If your order arrived damaged, please report it within 7 business days of receiving it.

• Email [email protected] with your order number and a photo of the damage.

If the damage is reported after 7 days, it will need to go through the vendor warranty. We’re happy to help you contact the vendor, but please note we can’t refund or replace items due to wear and tear.

💡 Some vendors require warranty claims to go directly through them — our Customer Care Team will guide you through the process.